Residential Disaster Restoration Services

Restore your home after fire, water, and smoke damage

When disaster strikes your home, your family's lives are disrupted. All you want to do is get everything back to normal. Fast. Here is "practical advice for restoring your home after damage from fire, smoke, water or vandalism."

ServiceMaster Clean® is here to provide Peace of Mind® amidst the disrupwtion. We are trained, equipped, and ready to restore your home after any disaster, from water in the basement to fire and smoke damage in the kitchen. We"ll dry and clean everything from documents to carpets to help you avoid mold problems later. We handle jobs as large as your entire home or as small as a single room. Rely on us from start to finish—even for special services such as fine art restoration.

When the unforeseen happens, call on the quick response of ServiceMaster of Boise. Our emergency call center is prepared to handle your call 24 hours a day, 7 days a week, 365 days a year.

Water and Flood damage recovery
Fire and Smoke damage recovery
Special Restoration Services
- Mold Remediation
- Asbestos Testing & Abatement
Carpet Drying
Pack-in/Pack-out, Inventorying Service

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Water and Flood Recovery

Water damage restoration is an emergency business. So our team is on call 24/7. Our quick response reduces your suffering and saves money. Water damage claims increase substantially if prompt action is not taken to contain the damage. Special Report: Controlling a Water Loss.

Our cleaning professionals use advanced products, procedures, and equipment to assure the highest level of cleaning performance and protection for property and furnishings.

The process unfolds in six steps:

1. Inspection and assessment
2. Water removal
3. Anti-microbial application
4. Drying: air movement
5. Drying: dehumidifying
6. Drying: monitoring

Water damage can wreak havoc not only on your home, but also on your life. When disaster strikes, our licensed and insured technicians will communicate with you every step of the way. Our services include, but may not be limited to:

• Water Damage Restoration
• Drying, Dehumidification, Water Extraction
• Document Drying and Recovery
• Complete Building and Contents Cleaning
• Carpet, Rug and Upholstery Cleaning
• Mold Remediation*
• HVAC Duct Cleaning
• Antiques and Fine Art Restoration
• Electronic Equipment Restoration
• Data and Document Recovery
• Furniture Refinishing
• Biohazard Cleaning

Some services may be subcontracted.

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Fire and Smoke Recovery

Even when the fire is out, the damage continues. Much of the material found in furniture and flooring is synthetic and when burned, it can create a variety of complex chemical reactions. After only a few days, these items go from cleanable to unsalvageable.

At ServiceMaster of Boise, we are experts in understanding the chemical combinations that can effectively clean and salvage belongings. We can even remove soot from at-risk items such as brass, aluminum, chrome, marble, tile, and porcelain as well as fabrics in upholstery and carpets, thus helping to avoid additional expenses.

We use the latest equipment and supplies in our five-step fire and smoke restoration process:

1. Emergency pre-cleaning
2. Content cleaning
3. Content inventory and pack-out
4. Wall and ceiling cleaning
5. Deodorization

At ServiceMaster of Boise, our goal is to restore your home—and your peace of mind—as quickly and efficiently as possible. And our licensed and insured technicians will communicate with you every step of the way. Our services include, but may not be limited to:

• Fire and Smoke Restoration
• Soot Removal
• Complete Building and Contents Cleaning
• Carpet, Rug and Upholstery Cleaning
• HVAC Duct Cleaning
• Antiques and Fine Art Restoration
• Electronic Equipment Restoration
• Data and Document Recovery
• Furniture Refinishing
• Biohazard Cleaning
• Safety and Compliance
• Pack out and inventory service
• Restoration dry cleaning and laundry
• Board up

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Special Services

Whatever the disaster, we're ready with answers. Some of the special damage recovery services we offer include:

• Structure drying
• Document drying
• Deodorizing service/odor removal
• Trauma site restoration
• Board-up service
• Debris removal service
• Pack-out, inventorying, and storage
• Drywall replacement
• Mold remediation*

  Mold begins growing indoors when mold spores land on surfaces that are wet. Molds produce allergens, irritants, and potentially toxic substances (mycotoxins). For your family's health, swift identification and cleanup is important, and best left to professionals who can properly remove the mold and correct the problem(s) causing it. For more detailed information about molds and their causes, see the EPA's guide to mold in the home.

• Asbestos Abatement*

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Carpet Drying

One of the biggest problems with water disasters is its effect on carpets and floors. ServiceMaster Clean® understands these issues and provides fast, on-site carpet and wood floor drying.

Here's what your ServiceMaster Clean® professional considers when drying carpet:

• Age and condition of carpet

  If a carpet is so old that it is a better value to replace than attempt restoration, we"ll let you know what makes the best financial sense. ServiceMaster Clean® uses industry resources to help determine the exact value of carpet.

• Length of time carpet was exposed to water

  Most carpets can withstand water for up to three days, but immediate response to your loss is critical. In most cases ServiceMaster Clean® can be at your site within two to four hours.

• Type of water

  Types of water affect the restoration process.

  • Clean water: Water from a clean source with no debris.
  • Grey water: Water that is not necessarily clean but is not hazardous (washing machine and dishwasher overflow, for example).
  • Black water: Sewage backup or runoff water. These losses are hazardous and should be handled with caution.
• Water temperature

  The temperature of the water is important to consider. For example, a hot water heater with very warm water will affect the glue used to hold carpet fibers together.

Here's what we consider when drying wood floors:

• Wood floors are very sensitive, so proper drying is critical.
• Wood naturally holds water—up to 10% depending on the type of floor.
• Wood can absorb another 5% to 10% without showing any noticeable effects. Within a few days, however, floors that cannot hold the water any longer will expand, causing cupping or crowning. Both are very difficult to restore.
• Emergency response is critical for any damage to wood floors.

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Pack-in/Pack-out, Inventorying Service

When disaster strikes, anxiety naturally runs high and the safety and restoration of personal items takes on extreme importance. You can be confident your personal items are in safe hands and getting the attention they deserve.

ServiceMaster of Boise utilizes strict Inventory and Packout standards - unsurpassed in the industry - including training, service, protocols and uniform technology.

We use a mobile computer with a barcode reader called a Mobile Service Manager. This technology provides accuracy, real-time tracking, and a clear chain of custody. Our trained and certified technicians scan every item and record the item's location, soil level, boxed or non-boxed status, pre-existing condition and treatment.

Automated scanning and data-keeping means complete accuracy and provides chain of custody reporting. We print a Packout Content Inventory List on location for the homeowner before removing any contents from the property.

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* some services are subcontracted out